Firmware

Why Endpoint Firmware Management is Crucial for Modern Security Integrators 

In today’s rapidly evolving security landscape, security operations are more critical than ever for modern-day security integrators. For those building managed services, endpoint firmware management must be a core component of their strategy. 

The Challenge of Piecemeal Solutions 

Integrators often face the challenge of managing a diverse range of systems with various tools, trying to keep everything in sync and up to date. This patchwork approach is not only cumbersome but also unsustainable. If a security device is integrated into a SaaS platform, it should be the SaaS provider’s responsibility to ensure that firmware remains aligned with the platform. This is essential for maintaining system integrity and operational efficiency. 

The Value of VSaaS/PSaaS 

Video Surveillance as a Service (VSaaS) and Physical Security as a Service (PSaaS) offer a clear advantage in this regard. These services provide coordinated testing and orchestration between the software and the endpoints, minimizing risks and ensuring seamless integration. Unlike disconnected or “bolted-together” solutions, which can lead to discrepancies and increased risk, a unified platform like YourSixOS ensures that all components work together harmoniously. 

Building Trust through Automated Firmware Management 

At YourSix, we believe in building our partner relationships on TRUST—a principle that extends to both integrators and end-users. Firmware management is included with every YourSixOS license, whether it involves Axis Communications cameras, door stations, I/O boards, radars, speakers or door controllers. Our comprehensive ecosystem ensures that firmware is regularly tested and updated to keep devices secure across the entire stack.

Automating firmware management not only simplifies operations but also builds trust with end-users. By proactively managing firmware, integrators can provide peace of mind, knowing that their systems are safeguarded against vulnerabilities and are operating at peak performance.

Modernizing the Industry 

This approach represents one of many ways we aim to modernize the security industry. By integrating firmware management into our SaaS platform, we help integrators and end-users stay ahead of potential issues, rather than reacting to them after the fact. 

What We Do

  • What: Upgrade device firmware to latest LTS track from Axis Communications
      • Axis offers two separate tracks of firmware management, the active track (Not Supported by Y6) and the LTS track. The Long-Term Support (LTS) track is designed for customers who prefer to update their products while keeping the product well integrated with third-party equipment or software. Some brand-new models do not offer LTS firmware, so YourSix recommends using the latest active track firmware.
  • When: Quarterly unless a known vulnerability or support issue is known
  • How: Remotely with limited device downtime
      • Device typically will reboot after a firmware update and will be down for less than a few seconds.

 

YourSixOS Device & Firmware Support