Device & Firmware Support

YourSix is committed to offering our customers secure solutions that meet their needs. As such, our extensive criteria currently support AXIS Communications devices within the YourSixOS platform. AXIS Communications is one of the industry-leading physical security companies in the world, with a comprehensive list of physical security offerings, including cameras, access control, analytics, and audio solutions.

Overview

Firmware is a vitally important aspect of any hardware device and allows users to interact, control, and manage that device. Keeping a device’s firmware updated ensures your experience meets performance expectations and that the device is secure from evolving cyber threats.

AXIS Firmware Tracks

Axis offers two separate tracks of firmware management, the active track and the LTS track. The Long-Term Support (LTS) track, recommended for use with YourSixOS, is designed for those who prefer to update their products while keeping the product well integrated with third-party equipment or software. Certain brand-new models do not offer LTS firmware, so YourSix recommends using the latest active track firmware for those models.

YourSix Device Supported Firmware

For a device to be added to the YourSixOS platform, the device must meet the below requirements. YourSix recommends users update the device’s firmware to the latest version of the LTS (Long-Term Support) track to ensure the user’s device meets the minimum requirements and to ensure your device is secure. Once a device is added to the platform, YourSix will take over the responsibility of maintaining the device’s firmware. 

Important Notice: When staging devices, do NOT use Axis Communication’s firmware tracks 10.4 and 11.7 tracks. Critical issues have been found with these two firmware tracks. Additional known issues exist for firmware tracks 10.7 to 10.11.

Y6OS Supported Devices:

The YourSixOS platform supports the following devices, although there may be limitations in support for specific device features. YourSix advises testing all devices to confirm support for necessary customer features.

Devices are no longer supported once Axis Communications designates them as “end-of-support”. End of support devices do not receive any more firmware releases from Axis Communications since the hardware warranty and software maintenance periods have expired.