Device & Firmware Support

Device Support: AXIS Communications (Supported device list below)

YourSix is dedicated to providing secure solutions that cater to our customers’ needs. To that end, our platform, YourSixOS, currently supports AXIS Communications devices. AXIS Communications is a global leader in physical security, offering a wide range of products such as cameras, access control systems, analytics, and audio solutions.

Firmware Support: Latest version of the LTS (Long-Term Support) track

Firmware is a crucial component of any hardware device, enabling users to interact with, control, and manage it. Keeping firmware up to date ensures optimal performance and safeguards against emerging cyber threats.

AXIS Communications provides two firmware management options: the Active Track and the LTS (Long-Term Support) Track. The LTS track, which is recommended for use with YourSixOS, is ideal for users who wish to keep their devices updated while ensuring compatibility with third-party equipment or software. Some newer models may not support LTS firmware, in which case YourSix suggests using the latest Active Track firmware for those models once they are included in the supported device list below.

To integrate a device with the YourSixOS platform, it must meet specific requirements. We recommend updating the device’s firmware to the latest LTS version to ensure it meets the minimum specifications and remains secure. After the device is added to the platform, YourSix will handle ongoing firmware maintenance.

Additional Firmware Notes:

• • • When staging devices, do NOT use Axis Communication’s firmware tracks 10.4 and 11.7 tracks. Critical issues have been found with these two firmware tracks. Additional known issues exist for firmware tracks 10.7 to 10.11.
    • If the device is compatible with LTS 2024, it should be added to the platform using that firmware version. Please avoid adding devices running AXIS OS 12 (Active Track) to the platform. These devices should be moved to LTS 2024.

Device Models Supported:

The YourSixOS platform supports the following devices, although there may be limitations in support for specific device features. YourSix advises testing all devices to confirm support for necessary customer features.

Devices are no longer supported once Axis Communications designates them as “end-of-support”. End of support devices do not receive any more firmware releases from Axis Communications since the hardware warranty and software maintenance periods have expired. 

Why is updating hardware crucial? Explore the benefits

*Manufacturer end of support is the same date YourSix will no longer support the device